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cathy cullis

SHOP POLICIES

ARTWORK: All the artwork offered on this site is my own, original work. It is sold with all rights reserved. You may not reproduce, copy or share without permission. All artwork is described fairly and honestly.


PACKAGING: Artworks on paper are packaged flat, with cellophane and backing boards to keep the work rigid and protected. I can gift wrap and enclose a small gift card, by request.

POSTAGE: Your order will be sent from Surrey, UK. I am happy to ship worldwide. I send all orders within 1-3 business days. All artworks valued £50 or more (not including postage charge) will be sent via a trackable/insured service. All other orders will be sent via standard mail: first class in the UK and small packet airmail (no tracking) to other destinations. If you require a tracking number for a package valued less than £50, please contact me to arrange this at extra cost to you. Any questions: please do contact me before purchase.


RESERVING ARTWORK: If you would like to reserve an artwork I can arrange this - I am happy to reserve one item at a time - for up to two weeks. I do not reserve artwork before it is in my shop. Please only request a reservation if you are seriously interested in purchasing. Note: I do not send reminders. Once the two weeks reservation time is over the work will be available as usual.


RETURNS/REFUNDS: I hope you are happy with your order. If you have any problems at all with receiving an order, or are unhappy with an item ordered, please do contact me.

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

PayPal
How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

Customs charges?
Please be aware customers outside UK may be charged import fees by their local customs offices. Customers are responsible for paying these charges.